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Terms and Conditions

This page (together with our Privacy Policy and Returns Policy) provides you with information about us and the legal terms and conditions (Terms) on which we sell any of the products or services (Products) listed on our website (our site) to you.

By accessing the website at, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

These Terms will apply to any contract between us for the sale of Products to you (Contract). Please read these Terms carefully and make sure that you understand them, before ordering any Products from our site. Please note that before placing an order you will be asked to agree to these Terms. If you refuse to accept these Terms, you will not be able to order any Products from our site.

We may revise these terms for this website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these terms of service. Every time you wish to order Products, please check these Terms to ensure you understand the terms which will apply at that time. These Terms were most recently updated on 30 November 2021.

1. Information

We operate the website We are Panabrand Limited trading as, a company registered in Ireland under company number 536470 and with our registered office at Tralee Business Park, Clash, Tralee, County Kerry, Ireland, V92 A7YY. Our main address is the same. Our VAT number is IE3252771QH.

2. Use of our Site

2.1 Your use of our site is governed by our Website Terms and Conditions. Please take the time to read these, as they include important terms which apply to you.

2.2 How we use your personal information
We only use your personal information in accordance with our Privacy Policy. Please take the time to read our Privacy Policy, as it includes important terms which apply to you.

3. Use Licence

Permission is granted to temporarily download one copy of the materials (information or software) on our site for personal, non-commercial transitory viewing only. This is the grant of a licence, not a transfer of title, and under this licence you may not:

3.1 Modify or copy the materials;

3.2 Use the materials for any commercial purpose, or for any public display commercial or non-commercial);

3.3 Attempt to decompile or reverse engineer any software contained on our site;

3.4 Remove any copyright or other proprietary notations from the materials; or
transfer the materials to another person or “mirror” the materials on any other server.

This licence shall automatically terminate if you violate any of these restrictions and may be terminated by us at any time. Upon terminating your viewing of these materials or upon the termination of this licence, you must destroy any downloaded materials in your possession whether in electronic or printed format.

4. Our Products

4.1 The images of the Products on our site are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer’s display of the colours accurately will reflect the colour of the Products. Your Products may vary slightly from those images.

4.2 Although we have made every effort to be as accurate as possible, all sizes, weights, capacities, dimensions and measurements indicated on our site have a 5% tolerance.

4.3 The materials appearing on our site could include technical, typographical, or photographic errors. We do not warrant that any of the materials on our website are accurate, complete or current. We reserve the right to alter or amend materials, prices, designs and specifications described on our website without prior notice. However, we do not make any commitment to update the materials.

4.4 All products manufactured by us, including all health and safety signage, will have the logo and product code printed on the product. This enables easy re-ordering.

4.5 The packaging of the Products may vary from that shown on images on our site.

4.6 We reserve all trademark rights, patent rights, copyrights, registered designs, unregistered design rights and all other intellectual property rights embodied in the Products and in any of our plans, quotations, drawings, samples or in any other technical documentation. These items shall neither be copied, reproduced nor made available to any third parties without our prior written authority. Where Products are supplied to your specifications you warrant that you have the right to licence us to make such Products and supply them.

5. Orders and Specifications

5.1 No order submitted by you shall be deemed to be accepted by us unless and until confirmed in writing by our authorised representative or by electronic communication.

5.2 The quantity, quality and description of and any specification for the Products shall be those set out in our order confirmation (if accepted by you) or your order (if accepted by us).

5.3 We reserve the right to make any changes in the specification of the Products which are required to conform with any applicable statutory or EC requirements or, where the Products are to be supplied to our specification, which do not materially affect their quality or performance.

5.4 No order which has been accepted by us may be cancelled by you except with the agreement in writing by us and on terms that you shall indemnify us in full against all loss (including loss of profit), cost (including the cost of all labour and materials used), damages, charges and expenses incurred by us as a result of cancellation.

6. Prices and Delivery charges

6.1 The prices of the Products will be as quoted on our site at the time you submit your order. We take all reasonable care to ensure that the prices of Products are correct at the time when the relevant information was entered onto the system.

6.2 Prices for our Products may change from time to time, but changes will not affect any order you have already placed.

6.3 All prices on our site are exclusive of packing and VAT.

6.4 Prices displayed on our site are valid for online purchases only and are subject to change without notice. All other orders not placed through the online shop will be charged at our standard prices.

6.5 Where the Products are designed to your specifications, prices will be as quoted by  us and will be open for acceptance for a period of 30 (thirty) days from the date noted on the quotation, after which they may be subject to change.

6.6 The price of a Product does not include delivery charges. Our delivery charges are as advised to you during the check-out process, before you confirm your order.

6.7 Our site contains many Products. It is always possible that, despite our reasonable efforts, some of the Products on our site may be incorrectly priced. We will normally check prices as part of our dispatch procedures so that:

6.7.1 Where the Product’s correct price is less than the price stated on our site, we will charge the lower amount when dispatching the Products to you; and

6.7.2 While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of the Products you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. We will not process your order until we have your instructions. If we mistakenly accept and process your order where a pricing error is obvious and could reasonably have been recognised by you as a mispricing, we may cancel supply of the Products and refund you any sums you have paid. If we are unable to contact you, we will treat the order as cancelled and notify you in writing. If you cancel and you have already paid for the Products, you will receive a full refund.

7. Payment

7.1 You can only pay for Products using a debit card, credit card or PayPal. We accept the following cards: Mastercard, Maestro and Visa.

7.2 Payment for the Products and all applicable delivery charges is in advance. We will charge your debit card or credit card on receipt of your order.

8. Incomplete Orders, Shortages and Non-Delivery

8.1 No claims for shortages or for non-delivery or for incomplete orders may be made unless we are notified within 7 (seven) working days of receipt of the Products and in the absence of such notification you shall be deemed to have accepted the Products.

8.2 If you give appropriate notice as mentioned above, your warranty rights shall remain unaffected.

9. Links to our Site

We have not reviewed all of the sites linked to our website and are not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by us of the site. Use of any such linked website is at the user’s own risk.

10. Website Limitations

In no event shall we or our suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on our website, even if we or our authorized representative have been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

11. Disclaimer

The materials on our site are provided on an ‘as is’ basis. We make no warranties, expressed or implied, and hereby disclaim and negate all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
Further, We do not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on our website or otherwise relating to such materials or on any sites linked to our site.

12. Warranty and Limitation of Liability

12.1 Subject to the conditions set out below we warrant that the Products will correspond with their specification at the time of delivery and will be free from defects in material and workmanship for a period of 6 months from the date of their initial use or 8 months from delivery, whichever is the first to expire.

12.2 The above warranty is given by us subject to the following conditions:

12.2.1 We shall be under no liability in respect of any defect in the Products arising from any drawing, design or specification supplied by you;

12.2.2 We shall be under no liability in respect of any defect arising from fair wear and tear, wilful damage, negligence, abnormal working conditions, failure to follow our instructions (whether given orally or in writing), misuse or alteration or repair of the Products without our approval;

12.2.3 We shall be under no liability under the above warranty (or any other warranty, condition or guarantee) if the total price for the Products has not been paid by the due date for payment;

12.2.4 The above warranty does not extend to parts, materials or equipment not manufactured by us, in respect of which you shall only be entitled to the benefit of any such warranty or guarantee as is given by the manufacturer to us.

12.3 Any claim by you which is based on any defect in the quality or condition of the Products or their failure to correspond with specification shall (whether or not delivery is refused by you) be notified to us within 7 days from the date of delivery or (where the defect or failure was not apparent on reasonable inspection) within a reasonable time after discovery of the defect or failure. If delivery is not refused, and you do not notify us accordingly, you shall not be entitled to reject the Products and we shall have no liability for such defect or failure, and you shall be bound to pay the price as if the Products had been delivered in accordance with the Contract.

12.4 Where any valid claim in respect of any of the Products which is based on any defect in the quality or condition of the Products or their failure to meet specification is notified to us in accordance with these Conditions, we shall be entitled to replace the Products (or the part in question) free of charge or, at our sole discretion, refund to you the price of the Products (or a proportionate part of the price), but we shall have no further liability to you.

12.5 Except in respect of death or personal injury caused by our negligence, we shall not be liable to you by reason of any representation (unless fraudulent), or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the Contract, for any indirect, special or consequential loss or damage (whether for loss of profit or otherwise), costs, expenses or other claims for compensation whatsoever (whether caused by negligence by us, our employees or agents or otherwise) which arise out of or in connection with the supply of the Products or their use or resale by you, and our entire liability under or in connection with the Contract shall not exceed the price of the Products, except as expressly provided in these Conditions.

12.6 We shall not be liable to you or be deemed to be in breach of the Contract by reason of any delay in performing, or any failure to perform, any of our obligations in relation to the Products, if the delay or failure was due to any cause beyond our reasonable control. Without prejudice to the generality of the foregoing, the following shall be regarded as causes beyond our reasonable control:

12.6.1 Act of God, explosion, flood, tempest, tire or accident;

12.6.2 War or threat of war, sabotage, insurrection, civil disturbance or requisition;

12.6.3 Acts, restrictions, regulations, byelaws, prohibitions or measures of any kind on the part of any governmental parliamentary or local authority;

12.6.4 Import or export regulations or embargoes;

12.6.5 Strikes, lockouts or other industrial actions or trade disputes (whether involving our employees or of a third party);

12.6.6 Difficulties in obtaining raw materials, labour, fuel, parts or machinery;

12.6.7 Power failure or breakdown in machinery.

13. Risk

13.1 Risk of damage to or loss of the Products shall pass to you:

13.1.1 in the case of Products to be delivered at our premises, at the time when we notify you that the Products are available for collection; or

13.1.2 in the case of Products to be delivered otherwise than at our premises, at the time of delivery or, if you wrongfully fail to take delivery of the Products, the time when we have tendered delivery of the Products.

13.2 Notwithstanding delivery and the passing of risk in the Products, or any other provision of these Conditions, the property in the Products shall not pass to you until we have received in cash or cleared funds payment in full of the price of the Products and all other goods agreed to be sold by us to you for which payment is then due.

13.3 Until such time as the property in the Products passes to you, you shall hold the Products as our fiduciary agent and bailee, and shall keep the Products separate from those of yours and third parties and properly stored, protected and insured and identified as the our property, but shall be entitled to resell or use the Products in the ordinary course of your business.

13.4 Until such time as the property in the Products passes to you (and provided the Products are still in existence and have not been resold), we or our agents shall be entitled at any time to require you to deliver up the Products to us and, if you fail to do so forthwith, to enter upon any premises of yours or any third party where the Products are stored and repossess the Products.

13.5 You shall not be entitled to pledge or in any way charge by way of security for any indebtedness any of the Products which remain the property of us, but if you do so all moneys owing by you to us shall (without prejudice to any other right or remedy of ours) forthwith become due and payable.

14. Governing Law

14.1 If any provision of this legal statement is held to be unlawful, invalid or unenforceable, that provision shall be deemed severed and the validity and enforceability of the remaining provisions of this legal statement shall not be affected

14.2 These terms and conditions are governed by and construed in accordance with the laws of Ireland and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.